Contact us

Schedule a discussion about corporate video production, B2B webinars, or technical infrastructure for live broadcasts.

Phone 0717251682
Studio address
B-dul. Traian 556
Working hours

Monday – Friday: 09:00 – 18:00
Saturday: 10:00 – 14:00

Schedule a Free Video Consultation

Clarifications and General Conditions

Clarifications regarding video production services, B2B webinars, and technical infrastructure for live broadcasts.

Definitions
What does "corporate video production" mean within the agency?
By "corporate video production" we mean the full range of services for planning, filming, post-production, and delivery of video materials intended for the visual communication of large commercial brands. These include presentation clips, brand interviews, materials for internal events, and content for media distribution platforms.
Scope
Do B2B webinar services also include post-event technical support?
Yes, the standard B2B webinar package includes technical support during the event and a post-event reporting session. Extended technical support (platform setup, equipment testing, network redundancy) is billed separately, according to the contract.
Equipment
What does "high-definition audiovisual equipment" mean in our offer?
We use 4K resolution cameras, professional microphones (condenser and dynamic), digital audio mixers, and streaming encoders. The exact specifications of the equipment used for each project are communicated during the pre-production phase and may vary depending on the client's technical requirements.
Delivery
How is media distribution handled for the produced video materials?
Distribution is carried out through platforms agreed upon by the client (YouTube, Vimeo, their own social networks, corporate websites) or through secure transfer channels (FTP, private cloud). The agency does not include paid promotion services (ads) or SEO optimization for the delivered materials in the standard fee.
Limitations
Are there restrictions on the number of revisions to the final material?
The standard package includes up to two rounds of major revisions (editing, text, graphics changes) after the delivery of the first version. Additional revisions are billed at a predetermined hourly rate. Minor changes (color corrections, sound adjustments) are included at no extra cost within 5 working days of delivery.
Liability
Who is responsible for technical interruptions during live broadcasts?
The agency ensures redundancy at the equipment and internet connection level (4G/5G backup). In the event of an interruption caused by force majeure (public network failures, power outages, natural disasters), the agency's liability is limited to the refund of the value of services not provided, according to the contractual clauses.
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